Privacy Policy

Who Is Responsible for Your Information?
The person responsible for your personal information is:
LEODA LEWIS / TRADING AS JUNIE'S HEALING
Information I May Collect
Depending on how you interact with Reiki by Leoda, I may collect information including:
    ●    your name;
    ●    email address;
    ●    telephone number;
    ●    appointment and booking information;
    ●    services or treatments booked;
    ●    payment and transaction information;
    ●    correspondence and enquiries;
    ●    information you voluntarily provide before or during an appointment; and
    ●    technical information collected through the website, where applicable.
Health Information
For certain treatments, I may need to ask about relevant health information to assess whether a treatment is appropriate or needs to be adapted.
This could include information about health conditions, injuries, allergies, pregnancy, medications or other relevant circumstances.
Health information is considered special category personal data under UK data-protection law and will be treated with additional care.
Only information reasonably relevant to providing services safely and appropriately should be collected.
Why I Use Your Information
Personal information may be used to:
    ●    respond to enquiries;
    ●    arrange and manage appointments;
    ●    provide requested services;
    ●    communicate about your booking;
    ●    maintain appropriate treatment/client records;
    ●    process or record payments;
    ●    comply with legal, insurance, accounting or professional obligations;
    ●    maintain the security and operation of the website; and
    ●    send marketing communications where I have an appropriate lawful basis to do so.
Marketing
If you choose to subscribe to emails or marketing communications, you can unsubscribe at any time using the unsubscribe option provided or by contacting me.
Booking a treatment does not automatically mean that you must subscribe to marketing.
Lawful Basis
Depending upon the circumstances, personal information may be processed because it is necessary to provide a service you have requested, to comply with a legal obligation, because there is a legitimate business reason to do so, or because you have provided consent.
Where special-category information such as health information is processed, an appropriate additional condition under applicable data-protection law will also be required.
Sharing Your Information
I do not sell your personal information.
Information may be processed by trusted service providers necessary to operate the business, such as:
    ●    website and hosting providers;
    ●    appointment/booking systems;
    ●    payment processors;
    ●    email providers;
    ●    accounting or professional service providers; and
    ●    other suppliers necessary to provide or administer the service.
These providers should only receive information necessary for their role.
Information may also be disclosed where required by law.
How Long Information Is Kept
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including any legal, insurance, tax, accounting or professional record-keeping requirements.
Different categories of information may therefore be retained for different periods.
Security
Reasonable measures are taken to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no online system can guarantee absolute security.
Your Rights
Depending on the circumstances, UK data-protection law may give you rights relating to your personal information, including rights to:
    ●    request access to information held about you;
    ●    request correction of inaccurate information;
    ●    request deletion in certain circumstances;
    ●    request restriction of processing;
    ●    object to certain processing;
    ●    request transfer of certain information; and
    ●    withdraw consent where processing relies upon consent.
To make a request, contact [EMAIL].
You may also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
Cookies
This website may use cookies and similar technologies required for functionality, analytics or other website services.
Where legally required, visitors will be given appropriate information and choices regarding non-essential cookies.
Changes to This Policy
This Privacy Policy may occasionally be updated to reflect changes to services, website functionality or legal requirements.
The latest version will be published on this website.